Privacy Policy

respects your privacy concerns and values your relationship with us. For this reason, this Privacy Policy describes the type of personal information we collect about our customers, which channels we use, how we use the information, the choices our clients have about sharing information, and how our customers can contact us about our privacy practices. We also describe the measures we have taken to protect the information collected.

Important! does not share or rent information contained in the database with third parties.

1. Information We Collect

We may obtain personal information about you from various sources. We may collect this information when you subscribe to our newsletter, complete a purchase, register on our site, participate in giveaways, or use diagnostic tools. Specifically, we may collect:

  • Identity and Contacts: Name, birthday, phone number, email address, delivery and billing address, taxpayer number, purchase history, contact history with customer support, favorite products, skin type and concerns, or any other personal information you provide.
  • Transaction Information: Depending on your payment method, we may collect the name of the bank, type of card, part of the card number, or associated account.
  • Technical Information: Internet protocol (IP) address, login data, browser type and version, location, time zone, language, operating system, and access platform.
  • Marketing and Communication Preferences: Your preferences for receiving marketing communications and contact preferences.
  • Social Profile: Public information related to your social media profile and the platforms you use.

2. Information You Provide

You may choose to provide personal information when you participate in promotions, make purchases, or interact with our website or social media pages. This includes:

  • Name, gender, phone number, email, age, address, tax number, purchase history, product preferences, skin condition, and other details.
  • Content you share with us, such as photos, reviews, articles, and location data.

3. How We Use the Information

We use the information you provide for:

  • Customizing communications and product recommendations.
  • Accessing purchase history for customer service.
  • Processing and invoicing purchases.
  • Sending invitations to special events or promotions.

We may also use the information for other purposes, but only with clear notice at the time of collection.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

uses cookies and analytical tools to enhance user experiences and manage our business. These tools allow us to tailor offers and help customers find relevant products.

  • Cookies: Small text files stored on your browser that improve website functionality, store preferences, and record navigation data such as IP address, operating system, and language settings.
  • Google Analytics: Tracks page views, navigation paths, and other details to improve site performance.
  • Social Media Integration: Allows you to share content and interact with platforms like Facebook, Instagram, and Pinterest.

You can opt-out of Google Analytics tracking by using this plugin: Google Analytics Opt-Out.

5. Newsletters and Text Messaging

By subscribing, you may receive:

  • Text Messages: Up to 4 messages per month with product updates, tips, and promotions.
  • Newsletters: Emails twice a week with offers, beauty tips, and event invitations.

To cancel, email us at .

6. With Whom We Share Your Data

We do not sell or rent your data. However, we may share it with:

  • Payment processors, banks, and delivery services for transaction purposes.
  • Marketing agencies and website hosts to support our business.
  • Tax authorities, as required by law.

7. How We Protect Your Personal Information

uses SSL encryption to secure payment information and maintains secure servers to store your data. While no system is completely foolproof, we are committed to continually improving our security measures.

8. How Long We Store the Information

We retain your information as long as necessary to provide our services or comply with legal obligations. Some data may be stored after account closure for fraud prevention or compliance with terms and conditions.

9. Withdrawing Consent

You can withdraw consent at any time by emailing . Note that withdrawing consent may limit access to certain products or services.

10. Reviewing, Updating, and Modifying Personal Information

You have the right to access, update, and request the deletion of your personal information, subject to legal requirements. For assistance, email .

11. Changes to the Privacy Policy

Changes to this Privacy Policy will be posted on this page and communicated via email if appropriate. Please check back periodically for updates.

Thank you for trusting !